【先行販売開始時間】14:00〜16:30（予定）


・ツアーグッズ以外の定番商品等も販売予定です。
・商品は数に限りがございます。売り切れの際はご了承ください。
・ご購入後、必ず購入点数や釣銭をご確認ください。売場を離れてからの不良品以外の返品交換、返金はお断りしております。
・不良品の交換対応は、購入後1週間以内とさせていただきます。購入時にお渡しするレシートに記載してある、お問合せ先（メールアドレス）にお問合せください。期日を過ぎますと対応致しかねますので、予めご了承ください。

【利用可能カード】

VISA、Master Card、AMERICAN EXPRESS、JCBカードがご利用いただけます。
お支払いは、一括払いのみとなります。
上記のカード銘柄であっても、端末・電波の都合でお取り扱いができない場合がございます。その際はお手数ですが現金にてお支払いをお願いいたします。

【利用可能電子マネー】

WAON、楽天Edy、iD、Kitaca、Suica、PASMO、TOICA、manaca、ICOCA、SUGOCA、nimoca、はやかけんがご利用いただけます。
チャージ額が不足している場合は、お支払いができませんのでご注意ください。またグッズ売場でのチャージはできません。
電子マネーと現金を併用したお支払いはできません。
上記の電子マネーであっても、端末の都合でお取り扱いができない場合がございます。その際はお手数ですが現金にてお支払いをお願いいたします。

Please be sure to read this section thoroughly before purchasing a ticket or visiting us on the day of the event.
The content of these guidelines is subject to change in accordance with the guidance of government agencies. Please be sure to double-check guidelines thoroughly before the performance.

<You will not be permitted to enter the venue if:>
・You do not wear a face mask at all times.
・You have a confirmed fever of 37.5 degrees or higher at the time of admission to the venue.
・You have any of the following symptoms: cough, dyspnea, general malaise, sore throat, runny nose, nasal congestion, issues with taste or smell, eye pain, conjunctival congestion, headache, joint or muscle pain, diarrhea, nausea or vomiting.
・You have visited a country or region where, upon entry, entry restrictions and observation periods are required by the government or have had contact with people coming from one of those countries within 14 days before the performance.
・You have received a positive test result for COVID-19 within 14 days before the performance.
・You have had close contact with someone who has received a positive test result for COVID-19 within 14 days before the performance.
・We request that the elderly, those who have a chronic illness, those who are pregnant or are likely to fall seriously ill in the event of infection, consider the risks to their health carefully before attending the performance.

<Request to customers>
・Please bring your ID (including that of any accompanying person(s)), as we may need to verify your identity at the time of admission.
・Please wear a mask at all times. You will be refused entry from the venue if you fail to do so.
・Please keep a safe distance between yourself and other customers. Please cooperate with the lineup and admission regulations in accordance with staff guidance.
・Please disinfect your hands upon admission.
・There will be no gift box at the venue. Gifts or letters (including stand flowers and dressing room flowers) for members will not be accepted.
・Any form of vocalization, such as cheering/singing is prohibited. Please also refrain from talking, unless absolutely necessary, whilst inside the venue or lobby.
・In the case you have a reserved seat please be sure to sit in the seat indicated on your ticket.
・Any actions during the performance that risk touching other customers, such as moving back and forth, left and right are prohibited.
・In the event you fall ill upon entering the venue please inform staff immediately.
・After the performance, in an attempt to avoid congestion or crowding, there may be instances where customers are asked to leave the venue in order.
・Please refrain from waiting inside or outside of the venue or any other acts of loitering. Please immediately vacate the area after purchasing goods.
・Tickets will not be refunded unless the performance is postponed or canceled.
・Please register for the COVID-19 contact confirmation app “COCOA” as per recommendations of the Ministry of Health, Labor and Welfare.
・Customers attending the Osaka performance are kindly requested to register for the “Osaka COVID-19 Tracing System”.
・In the event you experience any symptoms that you suspect may be COVID-19 within 2 weeks after the performance, please contact the inquires for the performance you attended. ・If you do not adhere to these rules or follow the instructions of the staff you may be forced to leave the venue or risk cancellation of the performance.

<Regarding the handling of personal information>
Personal information of ticket purchasers and accompanying persons will be used by public institutions such as health centers and local governments in the event an outbreak of COVID-19 is confirmed at the venue.
We will provide personal information to said public institutions only in the event we receive a disclosure request. The acquired personal information will not be used for any purpose other than what is listed above. We apologize for the inconvenience, and thank you for your understanding and cooperation during this difficult time. Compliance to regulations means that our customers can enjoy themselves with peace of mind.

*Customers using 《Official Fanclub Berevo Membership Ticket Advance Sale (Lottery)》 should check the guidelines on the designated web page.
【Tickets will be sold as smartphone tickets (electronic tickets)】
In order to strengthen measures against ticket resales, when downloading a smartphone ticket we will perform a 「SMS authentication」.
Both the applicant and any accompanying person(s) will only be able to download the ticket using the mobile phone number registered on e+ at the time of application.
Please ensure that the mobile phone number registered on e+ is correct for both the applicant and the accompanying person(s) before applying for the ticket.
*When applying for two tickets the accompanying person(s) must also register with an e+ account.
*Please make sure to check the mobile phone number registered on your e+ account before applying for the tickets as you cannot change your mobile phone number after application.
<e+ New member registration>https://eplus.jp/touroku
<e+ Edit registered information>https://eplus.jp/sf/member

●When applying for two tickets,【e + member registration】,【accompanying person registration】, and 【visitor settings】are required to be filled in for all visitors in advance.
<Procedures before application>
・e+ membership registration is also required for accompanying person(s).
・Please complete the 【accompanying person registration】 procedure for the accompanying person(s) in advance.【accompanying person registration】is not possible during the application for tickets, so please be sure to complete the procedure before applying.
＜Procedures at the time of application＞
Upon application you will be asked to complete the【visitor settings】in advance for any person registered under【accompanying person registration】.
○What is【accompanying person registration】?
https://eplus.jp/sf/guide/fellow-ep/
○Please click here for the 【accompanying person registration】procedure.
https://member.eplus.jp/update-dokosha
*You can complete the registration prior to the start of the ticket application.

●Regarding ticket downloads
Please download one ticket for each applicant and accompanying person(s) to each smartphone and bring those with you on the day of the performance.
Please make sure both you and your accompanying person(s) have a smartphone ticket.

●Confirmation of ID on the day of the performance.
ID is required from the applicant and the accompanying person(s).
This ID must match the name registered on the e + account at the time of application and that listed on the electronic ticket.